Terms and conditions
Terms and Conditions
If you have any questions about purchasing an orignial artwork, or are unsure how the terms and conditions may apply to your order, please don't hesitate to contact us.
Webshop order confirmation and shipping
We offer secure payment via Paypal, Ideal, Sofort Banking, Bankcontact, EPS, Giropay, KBC/CBC pay button, Belfius Pay button, ING Home Pay, Przelewy24 and direct bank transfers. Please note that with direct bank transfer, we will prepare shipment once the payment is received.
Our packages are shipped several times per week. Usually within a few business days after the order confirmation, you will receive a track & trace code via email. The package usually takes around 2-4 days to arrive, depending on its destination. Please allow up to 5 business days to prepare for shipment. Danny Giesbers Art ships worldwide, the shipment fee is included in the displayed prices. Note that international customs charges are the buyer's responsibility.
Epoxy resin paintings are packed by a professional partner in a wooden crate with the use of protective packing material. Acrylics on canvas paintings we securely pack in brown paper, bubble wrap and a wooden board or a layer of foam, in a firm cardboard box or wooden crate. Screenprints, in case unframed, are shipped roled up in a solid transport tube. Please unroll it upon arrival to minimize waves in the archival paper. All artworks are shipped insured, just in case.
If you see any damage when your package is being delivered, you can either refuse the shipment as [damaged - return to sender] or you can have the delivery company mark the tracking as [received damaged, subject for inspection]. Please file the claim immediately! You also must keep all boxes and packing material. When you call you will need the tracking number of your box, a description of the damage, and its value. Please make photos of the damaged package and send them to Danny Giesbers Art with the info of your actions in it.
If you would like to have the artwork within a specific time please contact Danny Giesbers for options. A priority surcharge may be applicable.
Returns and cancellations
If you wish to return any non-commissioned items purchased from Danny Giesbers Art they must be returned within 14 days of receipt for a refund. Items must be in their original state. You are responsible for ensuring the item is returned to Danny Giesbers Art in its original state and without any damage. Delivery charges are not refunded. Danny Giesbers Art will refund the cost of the item in full, however, please note that if you paid for the item using Paypal, Paypal may charge you for return of funds and any charge incurred is not covered by Danny Giesbers Art.
In the unlikely event of an issue with the quality of the product or if you received the wrong product, Danny Giesbers Art will resolve the situation to your satisfaction as quickly as possible. Please contact us to explain your specific queries and agree to a course of action.
Danny Giesbers Art holds the right to cancel an order made in the webshop, if the price or any of the specifications of an item are not displayed correctly. If it's to good to be true, it usually is! Keep in mind an original artwork is 450 euros (incl. VAT and shipping) and more for larger sizes.
VAT within the EU
In case you wish to purchase an item as a company from the EU, you are bound to pay taxes in the country of tax residence of your company. Please contact Danny Giesbers Art if you wish to purchase an item as a company, so we can provide you with an exempt from VAT invoice.
This website does not collect any personal information other than that entered by those purchasing our products. Any information provided to purchase a product is solely used for that purpose and is not disclosed to any third party.